Privacy Policy
This Privacy Policy describes how WezaFiles, a platform operated by Talanta Biz, collects, uses, protects, and shares the personal data of its users (service providers and clients).
1. Data Collected
To provide our order link creation and payment collection services, WezaFiles collects the following categories of data:
- Provider Identification & Profile Info: Full name, email address, phone number, logo/profile photo, social links, skills, and professional details.
- Client Information: Name, phone number, email address, and required billing details entered on order links.
- Financial & Payment Data: Mobile Money phone number, transaction history, earnings, and virtual Wallet balance. (Note: WezaFiles never stores PIN codes or sensitive banking credentials).
- Technical & Usage Data: IP address, browser type, connection logs, and interaction data on generated order links.
2. How We Use Your Data
The collected data is strictly used to:
- Enable the generation, display, and downloading of order links;
- Adding offers and services to the Business Page
- Facilitate Mobile Money online payment processing and Wallet management;
- Send notifications regarding transaction updates and payment confirmations;
- Secure the platform and prevent fraud or unauthorized activities;
- Continuously improve our platform and deliver customer support.
3. Data Sharing and Disclosure
WezaFiles does not sell, rent, or trade your personal data. Data is shared strictly under the following circumstances:
- On the Business Page and in the quote: Provider profile details and offer terms are visible to clients viewing or downloading the link.
- With Payment Partners: Data strictly required for Mobile Money or bank card processing is securely transmitted to licensed payment gateways.
- Legal Requirements: When required by law or judicial order in compliance with applicable regulations.
4. Data Security
WezaFiles implements robust technical and organizational security measures (data encryption, HTTPS protocols, strict access controls) to safeguard your personal data against unauthorized access, loss, alteration, or disclosure.
5. Data Retention
Personal data and transaction records are retained for as long as your account remains active or as required by financial, accounting, and legal obligations in the Democratic Republic of the Congo.
6. User Rights
In accordance with applicable regulations, users have the following rights:
- Access & Rectification: Review and update personal information at any time from account settings.
- Erasure: Request account closure and data deletion (subject to legal financial recordkeeping requirements).
- Objection: Opt out of non-essential operational or promotional communications.
7. Contact Us
For any inquiries, data update requests, or concerns regarding your privacy, please reach out to our team at: support@wezafiles.com (or through our platform help center).
🔒 Legal Notice & Publisher
WezaFiles is operated by Talanta Biz.
RCCM: CD/KNG/RCCM/25-A-02873
ID. NAT: 01-G4701-N67962G